1. We try to ship everything as quickly as possible. We know you need your rags, wipes, safety supplies and absorbent’s quickly. If something is an emergency and you need the supplies by a certain day or time, please contact us ASAP and we will expedite our warehouse to make sure you have the items when you need them. Otherwise, you should receive your supplies in 1-7 business days.
  2. Shipping rates will be calculated at the time of checkout. In an attempt to keep freight costs down, we will package items together in one large box. Also, this helps reduce smaller boxes getting lost in transit.
  3. Cleanaway services in many areas and if we are scheduled to service your site, then we will make arrangements for the driver to deliver it when they are at site
  4. All other orders will be shipped via courier. If you have a shipping account, select “collect shipping” at check out and enter the carrier of choice and your account number and we will take care of this.
  5. If the order is large enough, we will ship via truck but will contact you first to make sure you can receive the truck and what receiving hours are. If you would prefer to do this over the phone, we are available on 13 13 39, Option 4.
  6. Bulk orders will need to be handled a different way. Please call us and discuss with a customer service rep on your requirements and we can look at scheduled delivery options and orders to suit your needs.
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